Put measurement in motion with active and intelligent analytics

Automatically gather personalized data as it happens in real time across your entire organization. Use CX data to power business outcomes and watch the data improve.

We believe that the data should improve the data.

We call it, Measurement In Motion. We know that data, when properly positioned can gamify behavior and speed improvement. We have seen response rates as high as 65% and NPS improvements up to 50 points with an automated data collection, analysis and CX improvement platform.

Humanize your CX data

Easily build behavioral scorecards to engage employees and power better customer experiences. If you want higher response rates and more contact center call resolutions, simply map these behaviors to your CX scorecards and connect them to compensation. The improvement will be automated and transformational.

Powerful customer insights = Transformational results

Experience.com ’s enterprise-grade platform helps engage people and power businesses everywhere. With response rates as high as 65% and NPS improvements up to 50 points, we can transform your business and reporting.

Activate your NPS

Your Net Promoter Score (NPS) identifies promoters and detractors and areas of needed improvement. CX analytics like NPS can be used to create benchmarks, identify trends, understand journeys, and improve behavior. Experience.com gives you advanced measurement to make data-driven decisions.

Measure every meaningful moment

Collect feedback from customers automatically at every meaningful touchpoint within the customer’s journey and instantly analyze their comments.

Let our platform make every experience matter more for your business.

Drive intelligent CX & EX feedback campaigns and use that feedback to amplify marketing, boost customer-focused employee behavior, all while building a strong brand reputation and culture.