Capture, Share, Reply in the XMP

We collect primary reviews and then direct customers to a secondary review location (like Google) as needed by the business. This helps them win business in their local market on search sites.

Showcase reviews on your website with APIs and widgets

Share reviews to power your marketing, optimize your sites and create social proof.

Easily and automatically share your best reviews to social media sites like Facebook, LinkedIn, and Twitter to create social proof and help win new customers. Add reviews to your websites to rank higher on organic search.

Elevate Your Review Management with AI-Powered Replies

With ChatGPT’s personalized AI replies, businesses can easily and efficiently respond to all reviews across multiple platforms. Whether setting a reply within a certain timeframe or using the platform’s suggested personalized response, businesses can ensure they share the perfect reply every time. Additionally, the platform can be trained to randomly reply to reviews using pre-approved templates, saving time and increasing efficiency in review management.

Make your customers feel heard and address negative comments quickly.

Convert those unhappy reviews into support tickets and forward to the people in the best position to make changes. Never miss an opportunity to encourage great service or coach through a negative interaction.

Leverage hundreds of integrations to get reviews where you need them most

Let our platform make every experience matter more for your business.

Drive intelligent CX & EX feedback campaigns and use that feedback to amplify marketing, boost customer-focused employee behavior, all while building a strong brand reputation and culture.